Protection of personal data (GDPR)

  1. Transilvaniacar.com uses cookies to personalize and improve your experience on the website. By visiting the website, you consent to the use of cookie files in accordance with the provisions of the Personal Data Processing Policy.
  2. Transilvaniacar.com is committed to the protection of personal data and the free movement of such data in accordance with Regulation (EU) 2016/679 and the Council Regulation of 27 April 2016. To manage the personal data, as well as those provided by the user of the website for the online reservation, securely and only for the purposes indicated.
  3. The data collected by transilvaniacar.com on the pages of the website, only with the voluntary consent of the potential customer, are as follows:
  • Name;
  • Surname;
  • Address of residence;
  • Email address;
  • Phone number;
  • Nationality;
  • Age.
  1. In order to complete the booking and conclude a contract for the rental of a vehicle, the data of the driver’s license and identity card of the final customer may be requested.
  2. The data collection is carried out automatically with the consent of the customer by filling in the form on the transilvaniacar.com website. This happens by entering the personal data of the person who wishes to rent a car through the www.transilvaniacar.com online platform.
  3. The Customer will be informed in the rental contract, under the heading Processing of Personal Data, of the manner and purpose of the processing of such data, as well as of his/her rights towards the rental.
  4. The data received voluntarily from the customer will or may be used for:
  • a registration of the booking request;
  • a modification to a booking request by removing/adding additional services;
  • a contact with the customer in matters of customer relations;
  • a conclusion and termination of the rental contract;
  • the issuance of tax invoices;
  • issuance of addresses: to the competent authorities for the resolution of any fines or tax problems that may arise during the term of the contract;
  • the settlement of claims;
  • insurance companies;
  1. The collection of this personal data may be based on the following legal bases:
  • The free consent of the individual as a customer;
  • the lease contract to which the customer is party;
  • a legal obligation;
  • the legitimate interest of the lessor.
  1. By entering his/her data, the customer freely consents to transilvaniacar.com collecting and managing his/her personal data under the conditions and in accordance with the legal provisions of European Regulation 679/2016.
  2. The Customer’s rights under applicable law are the following:
  • Information and access to personal data (the right to be informed when personal data is collected by the company providing services and the right to obtain a copy of the data upon request).
  • The right to rectification/completion (with this right, the customer can request the completion or amendment of incorrect or incomplete data concerning him/her).
  • The right to be “forgotten” (this is the right of the data subject to request the erasure of personal data within the limits and under the conditions established by the Law and General Data Protection Regulation No. 679/2016).
  • To restrict the data processing (upon request and in accordance with the applicable law).
  • Objection in relation to data processing (absolute right of objection of the customer in relation to the collection of data for and for marketing purposes).
  • Revocation of consent (revocation of consent to data processing at any time).
Questions regarding the protection of personal data can be sent to the e-mail address gdpr@transilvaniacar.com.